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Shipping policy
At Laced Up Kicks, we aim to process and dispatch all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received and verified.
During sale periods, public holidays, product launches, or high order volume periods, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery timeframes after dispatch:
Australia Standard Shipping:
2–7 business days
Delivery times may vary depending on your location, courier delays, weather conditions, or peak periods outside of our control.
Order Tracking
Once your order has been dispatched, tracking information will be provided via email or SMS (where applicable) so you can monitor your shipment.
Shipping Address Accuracy
Customers are responsible for ensuring all shipping information entered at checkout is accurate and complete.
Laced Up Kicks is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping details provided by the customer.
Delivery Delays
While we aim to meet all estimated shipping timeframes, delays may occasionally occur due to courier issues, peak periods, public holidays, weather events, or circumstances beyond our control.
Lost or Delayed Parcels
If your parcel appears delayed or lost, please contact us at:
We will assist in lodging an enquiry with the shipping carrier where appropriate.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can assess the issue.
Contact
For all shipping enquiries: